Careers

OUR

Careers

At Molonglo Support Services we believe that a diverse and inclusive workplace is essential to our wellbeing.

It is key to maintaining a sustainable and vibrant organisation, and ensures that not only do we have the most capable and motivated staff, but they also reflect and engage the community in which we provide services.

We are passionate and committed to tackling the causes and consequences of domestic and family violence and homelessness.

We welcome applications from Aboriginal and Torres Strait Islander peoples, People with disabilities, culturally and linguistically diverse people, Lesbian, Gay, Bisexual, Transgender, Intersex and Queer+ (LGBTQI+) communities.

We will review applications as they are received and may interview candidates during the advertising period. Only shortlisted candidates will be contacted.

To view our Code of Conduct and Privacy Policy – please click here

Volunteering

Molonglo Support Services values the important contribution of volunteers. We are committed to encouraging volunteers to work alongside staff for the best outcomes for clients.

All volunteers will be treated with respect and appreciation for their contribution.

If you are interested in applying please see below.

Our Vacancies

Molonglo Support Services commits to:

  • providing equal employment opportunity (EEO) to all prospective and current staff
  • promoting a fair and equitable work environment
  • complying with all relevant anti-discrimination legislation
  • creating and maintaining an environment in which diversity is valued, human dignity is respected, and people are treated with equity and tolerance
  • ensuring staff and visitors are free from any forms of discrimination, harassment, or victimisation

DFV Specialist Worker
Monaro-Hume Women’s Domestic Violence Court Advocacy Service
35-38 Hours per Week, Permanent Position

Do you have a passion and experience for helping women and their children experiencing domestic and family violence?  A role in our small team as a Domestic and Family Violence (DFV) Specialist Worker might be just what you are looking for.

Molonglo Support Services are seeking a Domestic and Family Violence Specialist Worker for the Monaro-Hume Women’s Domestic Violence Court Advocacy Service (M-H WDVCAS) 35 – 38 hours per week by negotiation.  You will be employed under the SCHADS’s award Level 5.  Molonglo pays 30-minute lunch breaks and PBI Salary Packaging is available.

The Women’s Domestic Violence Court Advocacy Service is a support service for Women and their children who have experienced or are experiencing domestic and family violence. Our service assists women to obtain effective legal protection through applications for Apprehended Domestic Violence Orders (ADVOs) from NSW local courts. M-H WDVCAS is a frontline service that works collaboratively with NSW Police and other Community Service Partners to provide support to women and children.

Molonglo Support Services is the service provider for MHWDVCAS and manages Louisa Domestic Violence Service, Your Place Housing Support Service & Monaro Hume Women’s Domestic Violence Court Advocacy Service.  More information available at www.molonglo.net.au.

Interested

Apply below where you will find a full job description with selection criteria.  To further your application please provide your recent resume and a cover letter describing why you would like the position and addressing the selection criteria.

A current driver’s licence and ability to provide a NSW Working with Children Check and police check are essential.

Closing date for applications: 5pm Thursday 15 December 2022

Molonglo Support Services considers being a woman is a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW). 

  • Aboriginal woman identified position
  • 35 hours per week
  • Great hourly rate
  • Permanent position in Queanbeyan
  • Caring and supportive team

Do you have a passion and experience for helping women and their children experiencing domestic and family violence? Do you identify as an Aboriginal woman?  A role in our friendly team as the Domestic and Family Violence (DFV) Specialist Worker (Aboriginal Focus) might be just what you are looking for.

Molonglo Support Services are seeking a Domestic and Family Violence Specialist Worker (Aboriginal Focus) for the Monaro Hume Women’s Domestic Violence Court Advocacy Service (MHWDVCAS).

The Women’s Domestic Violence Court Advocacy Service is a support service for Women and their children who have experienced or are experiencing domestic and family violence. Our service assists women to obtain effective legal protection through applications for Apprehended Domestic Violence Orders (ADVOs) from NSW local courts. We are a frontline service that works collaboratively with NSW Police and other Community Service Partners to provide support to women and children.

Molonglo Support Services is the service provider for MHWDVCAS and also manages Louisa Domestic Violence Service, Your Place Housing Support Service and Staying Home Leaving Violence in Queanbeyan-Palerang. We have been supporting people for over 43 years.  More information available at https://molonglo.net.au.  Across all of our programs at least 25% of our staff identify as Aboriginal and Torres Strait Islander peoples.

The DFV Specialist Worker (Aboriginal Focus) is a 35 hour per week position with training provided.  It exercises a high degree of autonomy and provides high-level advice regarding how to ensure the WDVCAS is relevant, accessible and responsive to Aboriginal women and their children.  Being a woman is a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW).

If this sounds like a role for you, please apply.

How to apply

To apply you need to review the Position Description for details about this role and its duties/responsibilities and upload below:

  • Your current resume
  • A cover letter with your response to the selection criteria with examples that show you have the skills and knowledge for this role and why you are the best person for this role

Selection criteria – essential, knowledge and skills 

  • Minimum Community Services Certificate III, Social Welfare qualifications or a minimum 2 years’ experience in a related field.
  • Current NSW Working with Children Check and National Police Check.
  • Current drivers’ licence and your own vehicle with comprehensive insurance.

Knowledge

  • Understanding of domestic and family violence, its complexities and consequences, particularly as they affect Aboriginal women and children, and sensitivity to their needs;
  • Ability to work with local Aboriginal communities and the broader community to promote awareness of domestic and family violence and WDVCAS services;
  • Excellent communication skills (verbal and written), networking and advocacy skills.
  • Ability to engage effectively with clients in crisis and provide appropriate, trauma-informed support; and
  • Excellent organisational and administrative skills.

SCHCADS Level 5, PBI Salary Packaging available.

If you have any questions or would like a copy of the Position Description/Selection Criteria, please see our website www.molonglo.net.au/careers

Applications close Thursday 15 December, 2022 at 5pm.

Are you an experienced case manager with team leadership or management skills?  Would you enjoy an opportunity to manage a small team of dedicated case managers while utilising your own case management skills?  We are looking for a compassionate leader to cover maternity leave for a 9-month contract in our homelessness service.

The Organisation

Molonglo Support Services (Molonglo) is a not-for-profit community-based organisation providing holistic domestic violence and homelessness support services operating in the Queanbeyan Palerang region for over 40 years.  Our mission is to support people experiencing difficulties due to homelessness and domestic and family violence by providing responsive interventions and crisis support. Molonglo has four separate services, Louisa Domestic Violence Service, Monaro Hume WDVCAS and Staying Home Leaving Violence along with Your Place Housing Support Service in conjunction with Barnardos.

The Service

Your Place Housing Support Service provides early intervention, brokerage to sustain tenancies and emergency accommodation, crisis support and accommodation, transitional accommodation, outreach and post crisis support, for people at risk of homelessness or who are currently homeless.

The Position

Reporting to the CEO, the Coordinator guides the smooth operation of Your Place Housing Support Service and works closely with staff at Molonglo and Barnardos Queanbeyan to meet the program’s objectives.

Responsibilities

  • Guide Your Place Housing Support Service to ensure the program is delivered in accordance with the program model and contractual obligations
  • Manage, administer and monitor program operations including budgets, undertake reporting requirements and review performance against targets
  • Work with the CEO to support the Board’s strategic and operational plans, SHS service standards and other policy as required
  • Participate in meetings assigned to Molonglo’s Leadership Team
  • Coordinate service evaluation and planning to identify service delivery gaps and recommended improvements
  • Lead regular team meetings and coordinate service delivery development
  • Provide direction, instructions and guidance to the team and create an environment oriented to trust, open communication, creative thinking and cohesive team effort, where workers share Molonglo ethics, feel valued for their contribution and are committed to working together to deliver high quality services
  • Provide mentorship to team members to increase their skill and confidence in case management
  • Perform annual and quarterly performance reviews for staff
  • Ensure work is undertaken in accordance with the Work Health and Safety Act, Risk Management framework and organisational operating policy and procedure
  • Manage a medium case load, as required, to assist individuals and families to build a strong and sustainable future through active case management, coordination of services, community linkages, education, training, employment and assistance to access housing
  • Organise and facilitate group programs as determined in service delivery planning
  • Develop partnerships and collaborative relationships with external stakeholders and networks
  • Foster collaborative working relationships with all stakeholders and actively participate in client advocacy at the system level
  • Represent the service at interagency and other network meetings as required
  • Additional duties as required

Skills and Experience Required (Selection Criteria)

Required

  • A demonstrated ability to manage a community based human service organisation including staff, projects, time management skills, administration
  • Case management skills
  • Leadership experience
  • Demonstrated high level oral and written communication skills in networking, interpersonal skills, report preparation
  • Sound knowledge of issues pertaining to homelessness and domestic violence, and the ability to work within a feminist framework
  • Demonstrated understanding of cultural issues and racism in our society and how these relate to the work of our organisation
  • Demonstrated ability to work effectively with staff and other agencies to provide integrated case coordination
  • Demonstrated understanding of ethical behaviour and professional standards in the workplace
  • Understanding of Molonglo’s strategic environment
  • Working with Children’s Check and National Police Check
  • Driver’s licence

Desirable

  • Relevant community welfare and/or management qualifications desirable

Do you have experience working with people under a case management model or have you recently completed studies covering drug & alcohol, mental health, community services, homelessness, case management or supporting survivors of domestic and family violence?

Molonglo would like to employ a few people interested in being part of our casual pool. Casual employees may apply for permanent positions when and if they become available. This job is suitable for experienced Case Managers, Support Workers, Social Workers, Welfare Workers, Youth Workers and New Grads who are interested in working on a casual basis.

Molonglo Support Services (Molonglo) is a not-for-profit community-based organisation providing holistic domestic violence and homelessness support services operating in the Queanbeyan Palerang region for over 40 years.  Molonglo has three services: Your Place Housing Support Service, Louisa Domestic Violence Service and Monaro-Hume WDVCAS.

Our mission is to support people experiencing difficulties due to homelessness and domestic and family violence by providing responsive interventions and crisis support.

The Services

Your Place Housing Support Service provides early intervention, brokerage to sustain tenancies and emergency accommodation, crisis support and accommodation, transitional accommodation, outreach and post crisis support, for people at risk of homelessness or who are currently homeless.

Louisa Domestic Violence Service provides early intervention, crisis support, crisis accommodation to women and women with children, transitional accommodation to women or men with or without their children, outreach and post crisis support for people escaping domestic and family violence.

The Position

Case Manager/Support Worker

The casual support worker/case manager reports to the respective Program Manager and works with staff to provide appropriate and effective services for adults and children who are homeless or at risk of homelessness or because of domestic and family violence. The worker will assist individuals and families to build a strong and sustainable future working under the case management model.  The position is on a casual basis where you provide your availability and may be asked to cover sick leave/annual leave or short staff shifts and may be on a regular or irregular basis.


Administration / Project Work

To support our administration and leadership teams with a variety of administration duties and/or project work and at times provide coverage for staff leave.

Responsibilities

  • Undertake client needs assessment and provide support to clients escaping domestic violence or homelessness including crisis intervention, practical and emotional support, coordination of services, attend appointments
  • Liaise with other agencies across the service spectrum to provide comprehensive integrated delivery of services in conjunction with clients
  • Maintain a client database and ensure accurate, up to date and concise information is recorded for all clients, including contributing to a case plan
  • Work in accordance with the Work Health and Safety Act, Risk Management framework and organisational operating policy and procedure
  • Additional duties as required

Skills and Experience Required (Selection Criteria)

Required

  • Interest in working with families or single women, men and children experiencing homelessness and/or escaping domestic and family violence
  • Ability to work independently and as a member of a team without direct supervision
  • Some knowledge of issues pertaining to domestic violence and/or homelessness
  • Understanding of cultural issues and racism in our society and how these relate to the work of our organisation
  • Demonstrated understanding of ethical behaviour and professional standards in the workplace
  • Solid time management, communication, interpersonal, liaison and problem-solving skills
  • Working with Children’s Check and National Police Check
  • Driver’s licence

Desirable

  • Relevant community welfare qualifications desirable or
  • Administration or
  • Project Management

To Apply

Either address the selection criteria above or use it as a guide for a letter of your expression of interest then upload with your current resume below.

Closing date: Ongoing

‘It is an offence under the Prohibited Employment Act 1998 for a person convicted of a serious sex offence to apply for this position”. 

Molonglo Support Services Ltd is an equal opportunity employer and encourages Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse people to apply.

Recruitment and selection

Molonglo Support Services utilises transparent processes for recruiting volunteers to help ensure they accurately reflect the diversity of their local community.  Molonglo Support Services will recruit and select volunteers who are suitable, motivated and appropriately skilled for the volunteer role. Recruitment and selection processes must be consistent and non-discriminatory, in accordance with best practice and equal opportunity requirements. The recruitment and selection of volunteers will be undertaken in a professional, transparent and timely manner.

Application 

All applicants must complete an application form to apply for a volunteer position.  Applicants should outline their motivations and specify how they fulfil the selection criteria for the position.  Where an applicant is deemed unsuitable for a particular role, they may be directed to other opportunities within the Service or to external local volunteer opportunities, where appropriate.

Right of refusal

Whilst Molonglo Support Services appreciates the interest of the people who apply to volunteer, it does not have the capacity to accept every applicant. We reserve the right to refuse applicants that are deemed unsuitable based on the selection criteria or following the results of a Working With Children Check or National Police Check.

Identification

All volunteers will be required to provide documents that verify their identity, with documents such as drivers license, passport and utility bills with the volunteer’s full name, current address and date of birth.

Reference checks

All volunteers will be asked to provide two professional referees as a part of the application process and commencement will be contingent on the Service receiving satisfactory references.

Molonglo Support Services ensure a safe environment for the people we assist. Employees and volunteers background checks are used as a part of the screening process. Background checks including National Criminal History Check and Working with Children Checks are required.

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Please be advised Molonglo Support Services does not accept unsolicited resumes. Molonglo Support Services will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. We are currently not considering any additions to our list of recruitment suppliers.
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