Careers

Molonglo Support Services is a not-for-profit community-based organisation providing holistic domestic violence and homelessness support services, which has operated in Queanbeyan/Palerang and the region for over 46 years.  Molonglo is proud to commence service delivery for a new short term crisis accommodation service within the Queanbeyan/Palerang region.

We are currently seeking applications from experienced, compassionate and motivated candidates to join a small supportive team working 32 hours per week as a Domestic and Family Violence Specialist Woker (Aboriginal Focus) at the Queanbeyan Core and Cluster.  The Queanbeyan Core and Cluster provide support, accommodation, and post-crisis support to women and children escaping domestic violence.

Duties include –

• Strength based case management, information, advocacy and referrals for women escaping domestic violence
• Provide culturally safe, trauma-informed support to women, including Aboriginal women and children experiencing domestic and family violence within a crisis accommodation setting; as well as group facilitation
• Accompanying clients to court, Centrelink, Homes NSW and other agencies when appropriate
• Database entry
• Participate within a small team including team meetings, and proactively contribute to program development and undertake related tasks;
• Ability to work with local Aboriginal communities and the broader community to promote awareness of domestic and family violence and Molonglo Support Services;
• Undertake on-call duties (afterhours) as negotiated with the service
• This is an onsite face to face role and does not include a work from home provision.

Current driver’s licence, ability to provide a NSW Working with Children Check and current police check are essential.

SCHCADS Level 5 includes paid lunch break + PBI Salary Packaging is available.

Aboriginality is a genuine occupational qualification. An Aboriginal person is defined under section 4 (1) of the Aboriginal Land Rights Act 1983 (NSW) as a person who:

(a) is a member of the Aboriginal race of Australia, and

(b) identifies as an Aboriginal person, and

(c) is accepted by the Aboriginal community as an Aboriginal person.

This position is open to applicants from the Aboriginal community, and the Molonglo Support Services should be satisfied in relation to all three elements of this definition.

Interested

Apply on our careers page at www.molonglo.net.au where you will find a full job description.

Closing date is 21 September 2026

Molonglo Support Services is an equal opportunity employer. 

‘It is an offence under the Prohibited Employment Act 1998 for a person convicted of a serious sex offence to apply for this position’. Molonglo Support Services considers being a woman is a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW). 

Case Manager

Molonglo Support Services in Queanbeyan has been responding to people experiencing difficulties due to homelessness and domestic and family violence for over 45 years.  Our vision is for everyone living in a secure and safe environment.

Molonglo is looking for an experienced, compassionate, motivated, and proactive part-time Case Manager with a strong work ethic to work at it’s Your Place Housing Support Service office.  You will be employed under the SCHCAD’s award.  Molonglo pays 30-minute lunch breaks, and PBI Salary Packaging is available.

Your Place Housing Support Service is a Specialist Homelessness Service providing support to individuals and families from a range of different situations who are experiencing homelessness or at risk of homelessness.

Working from our Queanbeyan office, no two days are the same. The work is interesting, challenging and rewarding.  The successful candidate will provide client-focused holistic case management assisting people who are experiencing social disadvantage using a strengths-based approach.

Duties include:

• crisis intervention
• preparation, implementation, and evaluation of case plans
• practical and emotional support and advocacy for the client, and their family
• coordination of services
• networking and liaising with other agencies and services
• writing case notes and administrative duties
• assisting clients into independence
• visiting clients in their homes or at the office
• assisting the coordinator with reporting
• and from time to time, you may organise and facilitate a focus group
• This is an on-site, face-to-face role and does not include a work from home provision

A current driver’s licence and ability to provide a NSW Working with Children Check and National Police Check are essential.

Interested

Apply on our careers page at www.molonglo.net.au where you will find a full job description.  You will need to provide a current resume and cover letter that addresses the selection criteria.

Applications close COB 6 August 2026

Molonglo Support Services will review applications as they are received.  We may interview candidates during the advertising period.  Only shortlisted candidates will be contacted.

Molonglo Support Services is committed to building an inclusive workplace where all people feel valued.  We welcome applications from Aboriginal and Torres Strait Islander peoples.  People with disabilities, culturally and linguistically diverse people, Lesbian, Gay, Bisexual, Transgender, Intersex and Queer+ (LGBTQI+) communities.

‘It is an offence under the Prohibited Employment Act 1998 for a person convicted of a serious sex offence to apply for this position”. 

DFV Specialist Worker, Staying Home Leaving Violence

Molonglo Support Services is a not-for-profit community-based organisation providing holistic domestic violence and homelessness support services, which has operated in Queanbeyan/Palerang and the region for over 46 years.

We are currently seeking applications from experienced, compassionate and motivated candidates to join a small supportive team working 24 hours per week as a Domestic and Family Violence Specialist Worker for Staying Home Leaving Violence.  Staying Home Leaving Violence supports women and children who are experiencing domestic and family violence to remain safely in their home, or in a home of their choice, free from violence.

This role works closely with clients by assessing their safety needs, seeking to improve social, health, economic and legal outcomes, reduce homelessness, promote accountability for offenders of violence and raise awareness for the program.

Duties include –

• Working within the SHLV practice framework, with a focus on working collaboratively to assist clients experiencing domestic and family violence
• Comprehensive case management
• Assisting to facilitate education activities
• Quality Improvement
• Risk Assessment
• Development of case plans which prioritise the safety and wellbeing of women and children
• This is an on-site, face-to-face role and does not include work from home provision

Current driver’s licence, ability to provide a NSW Working with Children Check and current police check are essential.

SCHCADS Level 4, includes paid lunch breaks + PBI Salary Packaging is available

Interested

Apply on our careers page at www.molonglo.net.au where you will find a full job description.

Closing date is 6 August 2026, 5pm

Molonglo Support Services is an equal opportunity employer.  CALD, Aboriginal and Torres Strait Islander women are strongly encouraged to apply. 

Molonglo Support Services considers being a woman is a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW). 

‘It is an offence under the Prohibited Employment Act 1998 for a person convicted of a serious sex offence to apply for this position’.

Molonglo Support Services is a not-for-profit community-based organisation providing holistic domestic violence and homelessness support services, which has operated in Queanbeyan/Palerang and the region for over 46 years.  Molonglo is proud to commence service delivery for a new short term crisis accommodation service within the Queanbeyan/Palerang region.

We are currently seeking applications from experienced, compassionate and motivated candidates to join a small supportive team working 28 hours per week as a Child and Family Specialist Worker at the Queanbeyan Core and Cluster.  The Queanbeyan Core and Cluster provide support, accommodation, and post-crisis support to women and children escaping domestic violence.

Duties include –

• Child-centred support, trauma-informed care and referral to specialist services for children and their mothers, including post-crisis support and follow-up
• Development and provision of learning activities and purposeful experiences for children, as part of support planning
• Advocacy on behalf of children and young people, including liaising with local schools
• Development of case plans which prioritise the safety and well-being of children and young people
• Undertake on-call duties (afterhours) as negotiated with the service

This is an onsite face to face role and does not include a work from home provision.

Current driver’s licence, ability to provide a NSW Working with Children Check and current police check are essential.

SCHCADS Level 4, includes paid lunch breaks + PBI Salary Packaging is available

Interested

Apply on our careers page at www.molonglo.net.au where you will find a full job description.

Closing date is 5 August 2026

Molonglo Support Services is an equal opportunity employer.  CALD, Aboriginal and Torres Strait Islander women are strongly encouraged to apply.

‘It is an offence under the Prohibited Employment Act 1998 for a person convicted of a serious sex offence to apply for this position’. Molonglo Support Services considers being a woman is a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW). 

Molonglo Support Services in Queanbeyan has been responding to people experiencing difficulties due to homelessness and domestic and family violence for over 45 years. We are a not-for-profit company and charity with a vision for everyone living in a secure and safe environment.

The role

This is an exciting opportunity for a team player with strong customer relationship and administration skills. If you have experience in the social or community housing sector, or in public housing tenancy and would like to work part-time (24 hours per week, 4 days, 6 hours) come and join our small dynamic team.

You will be managing a tenancy portfolio of 13 properties in Queanbeyan. In this technical role, you will be organised, good at problem-solving, addressing day to day tenancy matters, and providing administrative functions that assist our clients to maintain their tenancies. Providing client-focused tenancy management services for people who are experiencing social disadvantage using a strengths-based approach. Managing tenancy and maintenance issues whilst operating under the NSW Residential Tenancies Act. Managing tenancy exits, tenancy sign up, rent collection and management of vacated arrears, rent reviews, reconciling rent payments, and maintenance & asset management functions including undertaking routine property inspections. Data entry into the data management systems and attend fortnightly staff meetings when required.

Experience
Desirable:

• A qualification in Tenancy, Community or Social Work or similar discipline.
• A strong background (minimum 2 years) in property management, public/community housing.
• Ability to work with vulnerable people using a strengths-based approach.

Essential:

• Drivers Licence
• Completion of, or current, NSW Working with Children Check
• National Police Check
• Eligibility to live and work in NSW

Required Skills

• Excellent verbal and written communication skills
• High degree of drive, initiative, motivation and outcome orientation, with the capacity to deal with multiple and often conflicting priorities
• Ability to successfully work within a small team
• Ability to build rapport with residents
• Experience working in partnership with a range of internal and external stakeholders
• Provide information, advice and correspondence to renters as required
• Provide timely reports to assist in the collation of data and documents for bi-monthly and annual compliance reporting.
• Some understanding of (or ability to follow the NSW Residential Tenancies Act)
• Well-developed computer skills, including proficiency with MS Office programs particularly Word, Excel, Outlook and Teams and ability to adapt and learn internal IT systems.
• An awareness, understanding, and sensitivity to homelessness issues and the ability to communicate with a diverse range of people from various cultures.
• Ability to work calmly under pressure
• You are encouraged to apply if you feel you possess demonstrated transferable skills to be effective in the role and a willingness to undertake industry specific training

What we offer in return

• Competitive remuneration and company benefits
• Ongoing learning and development within the organisation
• Not-for-profit salary packaging benefits – reducing your taxable income by $15,900
• Flexible working arrangements
• Employee Assistance Program
• A valued member of an encouraging, small supportive team

The top accountabilities for the role are

• Working within our practice framework for supported housing, with a focus on working collaboratively with partners to assist tenants to sustain their housing and plan for a positive exit into long term housing options
• Core focus on working to sustain tenancies through proactive management of tenant arrears and debt, property care and anti-social behaviour
• Actively managing safety and promoting our safety culture

Interested
Applications close COB 6 August 2026
Molonglo Support Services will review applications as they are received. We may interview candidates during the advertising period. Only shortlisted candidates will be contacted.

Molonglo Support Services is committed to building an inclusive workplace where all people feel valued. We welcome applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally and linguistically diverse people, Lesbian, Gay, Bisexual, Transgender, Intersex and Queer+ (LGBTQI+) communities.

‘It is an offence under the Prohibited Employment Act 1998 for a person convicted of a serious sex offence to apply for this position”.

Do you have experience working with people under a case management model or have you recently completed studies covering drug & alcohol, mental health, community services, homelessness, case management or supporting survivors of domestic and family violence?

Molonglo would like to employ a few people interested in being part of our casual pool. Casual employees may apply for permanent positions when and if they become available. This job is suitable for experienced Case Managers, Support Workers, Social Workers, Welfare Workers, Youth Workers and New Grads who are interested in working on a casual basis.

Molonglo Support Services (Molonglo) is a not-for-profit community-based organisation providing holistic domestic violence and homelessness support services operating in the Queanbeyan Palerang region for over 40 years.  Molonglo has three services: Your Place Housing Support Service, Louisa Domestic Violence Service and Monaro-Hume WDVCAS.

Our mission is to support people experiencing difficulties due to homelessness and domestic and family violence by providing responsive interventions and crisis support.

The Services

Your Place Housing Support Service provides early intervention, brokerage to sustain tenancies and emergency accommodation, crisis support and accommodation, transitional accommodation, outreach and post crisis support, for people at risk of homelessness or who are currently homeless.

Louisa Domestic Violence Service provides early intervention, crisis support, crisis accommodation to women and women with children, transitional accommodation to women or men with or without their children, outreach and post crisis support for people escaping domestic and family violence.

The Position

Case Manager/Support Worker

The casual support worker/case manager reports to the respective Program Manager and works with staff to provide appropriate and effective services for adults and children who are homeless or at risk of homelessness or because of domestic and family violence. The worker will assist individuals and families to build a strong and sustainable future working under the case management model.  The position is on a casual basis where you provide your availability and may be asked to cover sick leave/annual leave or short staff shifts and may be on a regular or irregular basis.

Administration / Project Work

To support our administration and leadership teams with a variety of administration duties and/or project work and at times provide coverage for staff leave.

Responsibilities

• Undertake client needs assessment and provide support to clients escaping domestic violence or homelessness including crisis intervention, practical and emotional support, coordination of services, attend appointments
• Liaise with other agencies across the service spectrum to provide comprehensive integrated delivery of services in conjunction with clients
• Maintain a client database and ensure accurate, up to date and concise information is recorded for all clients, including contributing to a case plan
• Work in accordance with the Work Health and Safety Act, Risk Management framework and organisational operating policy and procedure
• Additional duties as required

Skills and Experience Required (Selection Criteria)

Required

• Interest in working with families or single women, men and children experiencing homelessness and/or escaping domestic and family violence
• Ability to work independently and as a member of a team without direct supervision
• Some knowledge of issues pertaining to domestic violence and/or homelessness
• Understanding of cultural issues and racism in our society and how these relate to the work of our organisation
• Demonstrated understanding of ethical behaviour and professional standards in the workplace
• Solid time management, communication, interpersonal, liaison and problem-solving skills
• Working with Children’s Check and National Police Check
• Driver’s licence

Desirable

• Relevant community welfare qualifications desirable or
• Administration or
• Project Management

To Apply

Either address the selection criteria above or use it as a guide for a letter of your expression of interest then upload with your current resume below.

Closing date: Ongoing

‘It is an offence under the Prohibited Employment Act 1998 for a person convicted of a serious sex offence to apply for this position”. 

Molonglo Support Services Ltd is an equal opportunity employer and encourages Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse people to apply.

Casual Support Worker

Molonglo Support Services is a not-for-profit community-based organisation providing holistic domestic violence and homelessness support services, which has operated in Queanbeyan/Palerang and the region for over 45 years.  Our aim is to assist people to lead lives free from violence; to have a place they can call home and to improve their health and wellbeing.

We are currently seeking applications from experienced, compassionate and motivated candidates to join a small supportive team working as a casual support worker at its crisis accommodation service.  Available shifts consist of 4-hour evening shifts on a weekday and a Saturday. The position is paid under a SCHCADS Level 3.

Louisa Domestic Violence Service provides support, accommodation and outreach to women, children and men escaping domestic violence.

Duties & responsibilities include:

• Supporting women and children escaping domestic violence out of business hours in crisis accommodation
• Working within a case management model, provide information, advocacy and referral for women escaping domestic violence
• Intake and occasional outreach support
• Working independently and as part of a team
• Database entry

Current driver’s licence, ability to provide a NSW Working with Children Check, current police check and computer skills are essential.

Interested

Apply on our careers page at www.molonglo.net.au where you will find a full position description.  If you would like further information, please call the coordinator on 02 6299 4799.  Closing date is 19 January 2026, 5pm.  

Molonglo Support Services is an equal opportunity employer.  CALD, Aboriginal and Torres Strait Islander women are strongly encouraged to apply.

‘It is an offence under the Prohibited Employment Act 1998 for a person convicted of a serious sex offence to apply for this position’. Molonglo Support Services considers being a woman is a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW). 

Case Manager

Molonglo Support Services in Queanbeyan has been responding to people experiencing difficulties due to homelessness and domestic and family violence for over 45 years.  Our vision is for everyone living in a secure and safe environment.

Molonglo is looking for an experienced, compassionate, motivated, and proactive part-time Case Manager to work at it’s Your Place Housing Support Service office on a 6-month fixed term contract with the potential to be extended.  You will be employed under the SCHCAD’s award.  Molonglo pays 30-minute lunch breaks and PBI Salary Packaging is available.  

Your Place Housing Support Service is a Specialist Homelessness Service providing support to individuals and families from a range of different situations who are experiencing homelessness or at risk of homelessness.  

Working from our Queanbeyan office, no two days are the same. The work is interesting, challenging and rewarding.  The successful candidate will provide client-focused holistic case management assisting people who are experiencing social disadvantage using a strengths-based approach.  

Duties include:

• crisis intervention
• preparation, implementation, and evaluation of case plans
• practical and emotional support and advocacy for the client, and their family
• coordination of services
• networking and liaising with other agencies and services
• writing case notes and administrative duties
• assisting clients into independence
• visiting clients in their homes or at the office 
• assisting the coordinator with reporting
• and from time to time, you may organise and facilitate a focus group

A current driver’s licence and ability to provide a NSW Working with Children Check and National Police Check are essential.

Interested

Apply on our careers page at www.molonglo.net.au (at the bottom of this page) where you will find a full job description.  You will need to provide a current resume and cover letter that addresses the selection criteria.  

Applications close COB 5 January 2026.

Molonglo Support Services will review applications as they are received.  We may interview candidates during the advertising period.  Only shortlisted candidates will be contacted.

Molonglo Support Services is committed to building an inclusive workplace where all people feel valued.  We welcome applications from Aboriginal and Torres Strait Islander peoples.  People with disabilities, culturally and linguistically diverse people, Lesbian, Gay, Bisexual, Transgender, Intersex and Queer+ (LGBTQI+) communities.

‘It is an offence under the Prohibited Employment Act 1998 for a person convicted of a serious sex offence to apply for this position”.

Do you have experience working with people under a case management model or have you recently completed studies covering drug & alcohol, mental health, community services, homelessness, case management or supporting survivors of domestic and family violence?

Molonglo would like to employ a few people interested in being part of our casual pool. Casual employees may apply for permanent positions when and if they become available. This job is suitable for experienced Case Managers, Support Workers, Social Workers, Welfare Workers, Youth Workers and New Grads who are interested in working on a casual basis.

Molonglo Support Services (Molonglo) is a not-for-profit community-based organisation providing holistic domestic violence and homelessness support services operating in the Queanbeyan Palerang region for over 40 years.  Molonglo has three services: Your Place Housing Support Service, Louisa Domestic Violence Service and Monaro-Hume WDVCAS.

Our mission is to support people experiencing difficulties due to homelessness and domestic and family violence by providing responsive interventions and crisis support.

The Services

Your Place Housing Support Service provides early intervention, brokerage to sustain tenancies and emergency accommodation, crisis support and accommodation, transitional accommodation, outreach and post crisis support, for people at risk of homelessness or who are currently homeless.

Louisa Domestic Violence Service provides early intervention, crisis support, crisis accommodation to women and women with children, transitional accommodation to women or men with or without their children, outreach and post crisis support for people escaping domestic and family violence.

The Position

Case Manager/Support Worker

The casual support worker/case manager reports to the respective Program Manager and works with staff to provide appropriate and effective services for adults and children who are homeless or at risk of homelessness or because of domestic and family violence. The worker will assist individuals and families to build a strong and sustainable future working under the case management model.  The position is on a casual basis where you provide your availability and may be asked to cover sick leave/annual leave or short staff shifts and may be on a regular or irregular basis.

Administration / Project Work

To support our administration and leadership teams with a variety of administration duties and/or project work and at times provide coverage for staff leave.

Responsibilities

• Undertake client needs assessment and provide support to clients escaping domestic violence or homelessness including crisis intervention, practical and emotional support, coordination of services, attend appointments
• Liaise with other agencies across the service spectrum to provide comprehensive integrated delivery of services in conjunction with clients
• Maintain a client database and ensure accurate, up to date and concise information is recorded for all clients, including contributing to a case plan
• Work in accordance with the Work Health and Safety Act, Risk Management framework and organisational operating policy and procedure
• Additional duties as required

Skills and Experience Required (Selection Criteria)

Required

• Interest in working with families or single women, men and children experiencing homelessness and/or escaping domestic and family violence
• Ability to work independently and as a member of a team without direct supervision
• Some knowledge of issues pertaining to domestic violence and/or homelessness
• Understanding of cultural issues and racism in our society and how these relate to the work of our organisation
• Demonstrated understanding of ethical behaviour and professional standards in the workplace
• Solid time management, communication, interpersonal, liaison and problem-solving skills
• Working with Children’s Check and National Police Check
• Driver’s licence

Desirable

• Relevant community welfare qualifications desirable or
• Administration or
• Project Management

To Apply

Either address the selection criteria above or use it as a guide for a letter of your expression of interest then upload with your current resume below.

Closing date: Ongoing

‘It is an offence under the Prohibited Employment Act 1998 for a person convicted of a serious sex offence to apply for this position”. 

Molonglo Support Services Ltd is an equal opportunity employer and encourages Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse people to apply.

Casual Support Worker

Molonglo Support Services is a not-for-profit community-based organisation providing holistic domestic violence and homelessness support services, which has operated in Queanbeyan/Palerang and the region for over 45 years.  Our aim is to assist people to lead lives free from violence; to have a place they can call home and to improve their health and wellbeing.

We are currently seeking applications from experienced, compassionate and motivated candidates to join a small supportive team working as a casual support worker at its crisis accommodation service.  Available shifts consist of 4-hour evening shifts on a weekday and a Saturday. The position is paid under a SCHCADS Level 3.

Louisa Domestic Violence Service provides support, accommodation and outreach to women, children and men escaping domestic violence.

Duties & responsibilities include:

• Supporting women and children escaping domestic violence out of business hours in crisis accommodation
• Working within a case management model, provide information, advocacy and referral for women escaping domestic violence
• Intake and occasional outreach support
• Working independently and as part of a team
• Database entry

Current driver’s licence, ability to provide a NSW Working with Children Check, current police check and computer skills are essential.

Interested

Apply on our careers page at www.molonglo.net.au where you will find a full position description.  If you would like further information, please call the coordinator on 02 6299 4799.  Closing date is 19 January 2026, 5pm.  

Molonglo Support Services is an equal opportunity employer.  CALD, Aboriginal and Torres Strait Islander women are strongly encouraged to apply.

‘It is an offence under the Prohibited Employment Act 1998 for a person convicted of a serious sex offence to apply for this position’. Molonglo Support Services considers being a woman is a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW). 

Case Manager

Molonglo Support Services in Queanbeyan has been responding to people experiencing difficulties due to homelessness and domestic and family violence for over 45 years.  Our vision is for everyone living in a secure and safe environment.

Molonglo is looking for an experienced, compassionate, motivated, and proactive part-time Case Manager to work at it’s Your Place Housing Support Service office on a 6-month fixed term contract with the potential to be extended.  You will be employed under the SCHCAD’s award.  Molonglo pays 30-minute lunch breaks and PBI Salary Packaging is available.  

Your Place Housing Support Service is a Specialist Homelessness Service providing support to individuals and families from a range of different situations who are experiencing homelessness or at risk of homelessness.  

Working from our Queanbeyan office, no two days are the same. The work is interesting, challenging and rewarding.  The successful candidate will provide client-focused holistic case management assisting people who are experiencing social disadvantage using a strengths-based approach.  

Duties include:

• crisis intervention
• preparation, implementation, and evaluation of case plans
• practical and emotional support and advocacy for the client, and their family
• coordination of services
• networking and liaising with other agencies and services
• writing case notes and administrative duties
• assisting clients into independence
• visiting clients in their homes or at the office 
• assisting the coordinator with reporting
• and from time to time, you may organise and facilitate a focus group

A current driver’s licence and ability to provide a NSW Working with Children Check and National Police Check are essential.

Interested

Apply on our careers page at www.molonglo.net.au (at the bottom of this page) where you will find a full job description.  You will need to provide a current resume and cover letter that addresses the selection criteria.  

Applications close COB 5 January 2026.

Molonglo Support Services will review applications as they are received.  We may interview candidates during the advertising period.  Only shortlisted candidates will be contacted.

Molonglo Support Services is committed to building an inclusive workplace where all people feel valued.  We welcome applications from Aboriginal and Torres Strait Islander peoples.  People with disabilities, culturally and linguistically diverse people, Lesbian, Gay, Bisexual, Transgender, Intersex and Queer+ (LGBTQI+) communities.

‘It is an offence under the Prohibited Employment Act 1998 for a person convicted of a serious sex offence to apply for this position”.

Do you have experience working with people under a case management model or have you recently completed studies covering drug & alcohol, mental health, community services, homelessness, case management or supporting survivors of domestic and family violence?

Molonglo would like to employ a few people interested in being part of our casual pool. Casual employees may apply for permanent positions when and if they become available. This job is suitable for experienced Case Managers, Support Workers, Social Workers, Welfare Workers, Youth Workers and New Grads who are interested in working on a casual basis.

Molonglo Support Services (Molonglo) is a not-for-profit community-based organisation providing holistic domestic violence and homelessness support services operating in the Queanbeyan Palerang region for over 40 years.  Molonglo has three services: Your Place Housing Support Service, Louisa Domestic Violence Service and Monaro-Hume WDVCAS.

Our mission is to support people experiencing difficulties due to homelessness and domestic and family violence by providing responsive interventions and crisis support.

The Services

Your Place Housing Support Service provides early intervention, brokerage to sustain tenancies and emergency accommodation, crisis support and accommodation, transitional accommodation, outreach and post crisis support, for people at risk of homelessness or who are currently homeless.

Louisa Domestic Violence Service provides early intervention, crisis support, crisis accommodation to women and women with children, transitional accommodation to women or men with or without their children, outreach and post crisis support for people escaping domestic and family violence.

The Position

Case Manager/Support Worker

The casual support worker/case manager reports to the respective Program Manager and works with staff to provide appropriate and effective services for adults and children who are homeless or at risk of homelessness or because of domestic and family violence. The worker will assist individuals and families to build a strong and sustainable future working under the case management model.  The position is on a casual basis where you provide your availability and may be asked to cover sick leave/annual leave or short staff shifts and may be on a regular or irregular basis.

Administration / Project Work

To support our administration and leadership teams with a variety of administration duties and/or project work and at times provide coverage for staff leave.

Responsibilities

• Undertake client needs assessment and provide support to clients escaping domestic violence or homelessness including crisis intervention, practical and emotional support, coordination of services, attend appointments
• Liaise with other agencies across the service spectrum to provide comprehensive integrated delivery of services in conjunction with clients
• Maintain a client database and ensure accurate, up to date and concise information is recorded for all clients, including contributing to a case plan
• Work in accordance with the Work Health and Safety Act, Risk Management framework and organisational operating policy and procedure
• Additional duties as required

Skills and Experience Required (Selection Criteria)

Required

• Interest in working with families or single women, men and children experiencing homelessness and/or escaping domestic and family violence
• Ability to work independently and as a member of a team without direct supervision
• Some knowledge of issues pertaining to domestic violence and/or homelessness
• Understanding of cultural issues and racism in our society and how these relate to the work of our organisation
• Demonstrated understanding of ethical behaviour and professional standards in the workplace
• Solid time management, communication, interpersonal, liaison and problem-solving skills
• Working with Children’s Check and National Police Check
• Driver’s licence

Desirable

• Relevant community welfare qualifications desirable or
• Administration or
• Project Management

To Apply

Either address the selection criteria above or use it as a guide for a letter of your expression of interest then upload with your current resume below.

Closing date: Ongoing

‘It is an offence under the Prohibited Employment Act 1998 for a person convicted of a serious sex offence to apply for this position”. 

Molonglo Support Services Ltd is an equal opportunity employer and encourages Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse people to apply.